Shipping policy

Delivery, shipping and transfer of risk

1. If the goods are available, the Seller will ship them as quickly as possible, i.e., within 1 to 14 business days. If the goods are not in stock, the Seller will ship them as soon as possible, depending on the manufacturer's availability. The delivery time is subject to the Seller's availability of the goods, which in turn depends on the manufacturer's proper and timely delivery of the goods. In special and isolated cases, the delivery time may be delayed by a maximum of 4 weeks.

2. Binding delivery times must be agreed in writing.

3. If delivery is impossible for reasons beyond the Seller's control, once the Customer has been informed that the goods have been made available, the contract shall be deemed fulfilled. The delivery period may be delayed in the event of force majeure, transportation or operational problems, strikes, shortages of raw materials, or similar. If the delay extends beyond four weeks from the date of conclusion of the contract, either party reserves the right to terminate the contract.

4. If the requested goods are not available, the Seller reserves the right to make partial deliveries, assuming the costs derived therefrom, provided that the Consumer expresses his or her consent to this.

5. Shipping costs are those stated on the invoice according to the carrier/courier. In the event of a return of the merchandise (Art. 44 of the Retail Trade Regulation Act), shipping costs will be borne by the customer, along with handling fees.

6. Merchandise shipments are made daily, Monday through Friday, with the address always being agreed upon with the customer. The shipping cost of the products will be as stated in the order and includes delivery to the customer's address. In the event of damage due to transport, the customer must note this on the carrier's delivery note. Claims for damage caused by transport will not be accepted after 24 hours from receipt and delivery of the merchandise. Upon delivery of the merchandise, the customer will receive the corresponding delivery note.